Delivery Information
We aim to be as fast and secure as possible. If you have any questions about our shipping policies please read below or contact us anytime.
POSTAGE
*Shipping costs are based on the weight, customer’s location, and the shipping method selected.
* Product weights used for product descriptions on the website refer to the net weight of products only and do not include the weight of any other components such as packaging.
HOW LONG WILL IT TAKE TO ARRIVE？
We do our best to ensure your packages are shipped in a timely manner, but we cannot be held accountable for unforeseen circumstances with courier companies.
WHEN ARE ORDERS DISPATCHED？
We aim to process and dispatch all online orders between 3 - 5 workings days from the placement of your order from when the order is placed unless otherwise stated. Following dispatch, you will be notified via email with a tracking number.
DO YOU SHIP TO PO BOX?
Unfortunately, we do not currently ship to P.O. Box.
TIPS FOR FAST DELIVERY
Double check your address before ordering.
Couriers have 'Authority to Leave' parcels if safe. We recommend having a parcel sent to your workplace if you live in an apartment block, have a property which is not accessible to a courier or there is no safe place to leave a parcel.
If being delivered to a workplace, including the name of the business, not the shop number or level.
Do you ship Internationally?
Yes, we ship worldwide! Please note that the shipping costs to each country vary. The cost will be shown at checkout upon selection. Please note that all import duties, taxes and charges are unable to be included in the item, shipping and handling costs. These charges are the buyer's responsibility. Please check with the customs office in the destination country to determine what these additional costs will be before proceeding with a purchase.
If any assistance is required for delivery please contact our customer service via email:
Support： ozbuyshop@gmail.com